What Our Legal Terms Actually Cover
Our terms govern every layer of your account: how you create it, how transactions via DANA, OVO, GoPay and QRIS are processed and recorded, and how disputes are escalated. We apply Indonesian consumer-protection principles where local law permits, and we flag any activity that falls outside
-
1
those parameters before it affects your account. Payment records linked to QRIS or bank-transfer sessions are retained for a regulatory minimum period, after which they are purged from active storage. If a term changes, we notify you via the email address on your account at least
-
2
seven days before the change takes effect, giving you time to review or close your account. You are never bound by a retroactive revision without prior notice.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.